Privacy Policy
Effective Date: August 4, 2026
Facio Labs, Inc including its subsidiaries and affiliates (collectively, "Facio," "we," or "us") respects the privacy of its customers, business partners, event attendees, job applicants and Website (as defined below) visitors.
The following Privacy Statement explains who we are and the different ways in which we collect, use, and disclose personal data about you, and how you can exercise your privacy rights. Please take the time to read this Privacy Statement and the related statements in their entirety to ensure you are fully informed.
If you have any questions or concerns about our use of your personal data, please contact us using the contact details provided at the bottom of this Privacy Statement.
PRIVACY STATEMENT.Our Privacy Statement covers our privacy practices as a controller with respect to the collection, use, and disclosure of information obtained: (i) through the Facio websites that link to this Privacy Statement (our "Website"), (ii) events hosted by Facio or our business partners and sponsors where we collect information from attendees ("Events"), and (iii) any marketing related activities which we are involved in.
ADDITIONAL INFORMATION FOR INDIVIDUALS RESIDING IN CALIFORNIA AND CERTAIN OTHER U.S. STATES. If you are a resident of California or another US State where Facio is subject to a comprehensive state privacy law, please see below for additional information about how we process your personal data.
COOKIES POLICY. Our Cookies Policy addresses how we use cookies and other similar tracking technologies when you visit our websites or use our products, services, and mobile applications.
SERVICES PRIVACY STATEMENT. Our Services Privacy Statement covers our privacy practices as a controller in connection with the use of our hosted software applications and related support services, as well as expert services, including professional services, trainings and certifications that we provide to customers.
APPLICANT PRIVACY STATEMENT. Our Applicant Privacy Statement covers our privacy practices as a controller in connection with an individual’s application for employment at Facio.
Purpose and Scope
Facio Labs, Inc including its subsidiaries and affiliates (collectively, "Facio," "we," or "us") respects the privacy of users of its Website and registrants and attendees at its Events, and of individuals with whom we may otherwise interact with for marketing purposes (collectively, "Data Subjects").
This Privacy Statement applies to our collection, use, and disclosure as controller of: (i) information obtained through the Facio websites that link to this Privacy Statement ("Website"); (ii) information collected at event registration or attendance information for events hosted by us or our business partners where we collect information from registrants and attendees ("Events"), or (iii) marketing communications that we issue to you where we have obtained your contact details in some other manner.
About Us
Facio builds cloud-based platform infrastructure and products that streamline and simplify how insurance work gets done. Our solutions, and the custom solutions built by our customers and partners, help people do their best work.
How We Obtain Information
We collect several types of information from and about Data Subjects that broadly fall into the following categories:
Information we collect from you:
- When filling out forms on our Website (including name, mailing address, email address, and telephone number).
- When you post material to our Website, participate in blogs or comment threads, or request further information or services.
- When you register to use a demo or developer instance of our cloud service.
- When you contact us (including where you interact with chatbots on our Website).
- When you complete our surveys or register for/attend an Event.
Information from third parties or publicly available:
From time to time, we may collect and use information we receive about you from third parties in connection with your use of the Website or attendance to an Event or other marketing related activities.
Information collected as you navigate through the Website:
As you navigate through the Website, we may automatically collect details about your visits, including IP address, usage patterns, traffic data, location data, logs, operating system, and browser type using cookies and tracking technologies.
How We Use Information Collected
- To operate, maintain, and improve our Website.
- To register you for Events you sign up for with us and populate profiles in our records.
- To provide you with information about products or services that you request from us.
- To carry out our obligations and enforce our rights arising from contracts between you and us.
- To notify you about changes to our Website or obtain required consent.
- For industry analysis, benchmarking, analytics, marketing, and business security.
Legal Basis for Processing
Our legal basis for collecting and using personal data depends on the data concerned and context. We normally process personal data on the basis of legitimate business interest, performance of a contract, legal obligation compliance, or explicit consent.
How We Disclose Information Collected
- To our global subsidiaries and affiliates for the purposes described in this Privacy Statement.
- To contractors, business partners, and service providers who support our business operations.
- To potential buyers or acquirers in connection with any proposed merger, acquisition, or sale of assets.
- To competent law enforcement, regulatory bodies, courts, or legal authorities when required by law.
International Transfer of Data
Facio stores and processes personal data collected in connection with Data Subjects in countries where we or our service providers maintain facilities. For international transfers from the EEA, UK, or Switzerland, we implement Standard Contractual Clauses and appropriate safeguards.
Security and Confidentiality
Facio maintains technical and organisational security measures designed to protect personal data from accidental destruction, loss, alteration, unauthorized disclosure, or access.
Retention
We retain personal data as long as needed for ongoing legitimate business purposes or to comply with legal, tax, or accounting requirements.
Your Privacy Choices & Rights
You have rights to access, correct, update, or request deletion of your personal data, object to or restrict processing, request data portability, or unsubscribe from marketing communications by contacting us at support@facio.io.
Additional Information for Residents of California and Certain U.S. States
Under the California Consumer Privacy Act (CCPA/CPRA) and state privacy laws, residents have rights regarding access, deletion, correction, portability, and opting out of the sale or sharing of personal information for targeted advertising.
| Category | Source | Purpose | Recipients |
|---|---|---|---|
| Identifiers (Name, email, phone) | Direct from you, partners, sponsors | Provide services, communicate, marketing | Affiliates, service providers, sponsors |
| Commercial Information | Your transactions & activity | Service fulfillment & optimization | Affiliates, analytics, ad partners |
| Device & Network Activity | Cookies & automated logs | Site security, analytics, targeting | Platform & analytics providers |
| Professional & Employment Data | From you & public properties | Profile creation & communication | Affiliates & business partners |
Contact Information
To ask questions, comment about this Privacy Statement, or exercise your privacy rights:
Email: support@facio.io / uriel@facio.io
Phone: +1 (929) 323-2214 / +972 502 440 556
Mail: Facio Labs, Inc.