Run more products. Manage more binders. Keep control.
Facio turns binding authority into controlled insurance operations — connecting product configuration, distribution, underwriting, policy administration and reporting in one operating system for MGAs and coverholders.
The buyer situation
Every binder introduces its own risk appetite, eligibility rules, underwriting questions, authority limits, referral paths, documents and reporting obligations.
When those requirements are operated through forms, email and spreadsheets, each new product adds another parallel process. Submissions become difficult to reconstruct, follow-ups separate from the risk, and management loses visibility into where business is delayed.
The business may have the distribution and market opportunity to grow, while its operational model remains the limiting factor.
Our point of view
A binder is not merely a document. It is a grant of authority.
It defines who may act, which risks are eligible, what requires referral, who may approve and bind, and what must be retained and reported.
Facio translates that authority into an executable operating model. Approved rules govern how submissions advance, when automated logic may apply and when an authorised person must decide.
Target Operating Model & Transaction Flow
Run more binders without multiplying operational complexity. Each binder’s authority, eligibility and reporting obligations become a controlled workflow.
How the workflow works
Different businesses. The same operating principle.
A growing Lloyd's coverholder
Transformed fragmented binder operations into a controlled model designed to support additional products and authority.
Abbeygate
Operates motor, home and travel products across Cyprus and Portugal through one shared operational model, combining online purchasing, assisted sales and back-office underwriting.
A specialty MGA
Turned a declaration-driven product with continuously recalculated premium and ledger state into a simple, exception-led operation.
What the operating model enables
| Objective | Operating change |
|---|---|
| Add products and binders | Configure their rules within one shared operating model |
| Improve submission quality | Validate required information through the applicable journey |
| Preserve authority | Apply automated rules and human referrals according to the binder |
| Strengthen auditability | Retain the changes, decisions and policy events forming the transaction history |
| Improve reporting | Generate outputs from structured policy data instead of reconstructing them afterward |
| Support growth | Expand without creating an independent operational process for every product |
Governance and control
Facio distinguishes between deterministic execution and underwriting judgment.
Where approved rules permit a decision to be executed automatically, the platform can apply them consistently. Where the binder requires referral, discretion or additional authority, the case remains with an authorised person.
The objective is not to remove the underwriter. It is to ensure that every automated and human decision occurs within the authority granted and remains reconstructable afterward.
Frequently Asked Questions
Map Your MGA Operating Model
In a working session, we map your current operation from submission through reporting and identify where authority, decisions and data depend on manual coordination.